CRM system

Customer relationship management system is not only a tool, but also part of business strategy, in which customer satisfaction is a key value.

Its main elements are groups of databases and information systems to effectively manage them.
7bulls.com developed a platform for implementing business logic components and interfaces skeletons of the basic systems, to support the most common business processes, including, among others: CRM, workflow and budgeting. For deployments with specific customers, we use it to offer solutions combining the advantages of finished products and software created on demand. Thus, our products is characterized by:

• the cost is significantly lower than in case of custom-created software, comparable to high-quality finished products,
• software flexibility allows to adapt IT system to the specific company,
• implementation time significantly shorter than in the case of software created on demand, slightly longer than for the implementation of the product,
• complete flexibility in shaping the user interface (presentation layer),
• unlimited possibilities for integration with other systems,
• high performance and scalability of the system by avoiding excessive number of abstract classes necessary for a flexible finished product.

CRM system enables to store and process data necessary to carry out promotional and trade activities, and information related to business support activities.
The basic element of information used by the users of the system is a list of customers. They have access to the data contained therein, and may at any time supplement and update them.
CRM associated with other systems is located on the virtual machines under the control of a free operating system Linux, distributed in the cluster in order to ensure a higher level of reliability.